IPC Releases Study on Quality Benchmarks for EMS Industry

March 2013 Book-to-Bill imageBANNOCKBURN, Ill., USA, June 7, 2013IPC Study of Quality Benchmarks for the Electronics Manufacturing Services (EMS) Industry for 2013 is now available from

IPC — Association Connecting Electronics Industries®. The annual study provides data to EMS companies interested in comparing their key 2012 quality metrics to those of other EMS providers by company size, region and type of product.

 The survey-based study covers production data, assembly attributes, yields, defect rates (DPMO), customer returns, supplier performance, customer satisfaction and certification data. The survey sample includes 41 EMS companies from North America, Europe and Asia with annual sales ranging from under $10 million to over $1 billion.

Respondents reported on the number of printed circuit board (PCB) assemblies completed in 2012, and internal yields for key processes, including surface mounting, wave soldering and selective soldering. Customer satisfaction metrics regarding returns and on-time delivery were also provided.

According to the study, the median number of PCB assemblies completed by responding companies during 2012 was 172,356 and the median number of components placed was 22,536,199. Eighty-five percent of the components placed used surface-mount technology (SMT) and 15 percent used plated through-hole (PTH).

The report is free to companies that participated in the survey. It is available for sale to IPC members for $675 and the standard industry price is $1,350. For more information or to purchase the report, visit www.ipc.org/EMS-Benchmark-2013 or contact IPC's market research department at marketresearch@ipc.org.

For information on IPC market research programs, visit www.ipc.org/industrydata.

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About IPC
IPC (www.IPC.org) is a global industry association based in Bannockburn, Ill., dedicated to the competitive excellence and financial success of its 3,300 member companies which represent all facets of the electronics industry, including design, printed board manufacturing, electronics assembly and test. As a member-driven organization and leading source for industry standards, training, market research and public policy advocacy, IPC supports programs to meet the needs of an estimated $2.17 trillion global electronics industry. IPC maintains additional offices in Taos, N.M.; Arlington, Va.; Stockholm, Sweden; Moscow, Russia; Bangalore, India; Bangkok, Thailand; and Shanghai, Shenzhen, Chengdu, Suzhou and Beijing, China.

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