IPC Certified Electronics Program Manager (CEPM)
Training and Certification Program

Program Description

In the highly competitive electronics industry, the knowledge and skills of staff directly responsible for client services and program management can make or break the bottom line. The IPC Certified Electronics Program Manager (CEPM) Training and Certification course is designed to ensure that your team has the tools and training they need to provide the type of service that ensures clients for life. This new, instructor-led online course combines the educational benefits of live instruction and group discussions with the flexibility and cost-savings of e-learning. Taught by an IPC-certified industry expert with 30 years of experience in the field, the six-week program utilizes interactive webinars, on-demand recorded training, job-specific exercises, and team projects to facilitate mastery of the key business and technical concepts required of program managers in the electronics industry.

Learning and Performance Objectives

This program is designed to provide Program Managers with a balanced foundation of business skills and technical knowledge. Upon completion, participants will be able to:

  • Identify variations in company structure and program management within the electronics industry
  • Identify and address common challenges that impact customer relationships or program performance
  • Implement industry best practices and tools for:
    • Project planning
    • Project performance measurement
    • Continuous improvement
  • Describe basic cost accounting practices and the role of the program manager in measuring and controlling project costs
  • Recognize the cost impact of excess inventory, late shipments, excess scrap due to poor design, poor assembly or vendor quality problems, and slow paying customers
  • Explain the concepts associated with accurate forecasting and inventory control
  • Define basic contract terms and typical business risk associated with EMS projects
    • Apply best practices in negotiating these terms with customers
  • Describe manufacturing processes and common manufacturing issues that can impact project quality and on-time delivery
  • Identify the systems used in materials management within the EMS industry
  • Demonstrate best practices in sales and negotiation skills
  • Explain the principles behind building an effective team
  • Demonstrate how to deal with difficult people and motivate personnel in support organizations
  • Assess current competencies required in your segment of the EMS industry and develop a skills improvement plan

CEPM Certification

Upon completing the CEPM course, participants who meet the education and experience requirements may sit for the CEPM Certification exam. The CEPM Certification exam will be administered at an IPC-approved training center no later than 6 months after completion of the CEPM course. Participants registered for the CEPM Exam ONLY will have 6 months from the date of registration approval to take the exam at an IPC-approved training center.

Education & Experience Requirements for Certification

Program managers with minimal experience will find the CEPM course extremely valuable and are encouraged to participate. However, participants who want to sit for the CEPM Certification Exam must meet the following experience and educational requirements:

  • Candidates with a 4-yr degree must have the following minimum level of work experience during the last five years:
    • 24 months in program management at an EMS company or 36 months combined in the fields of production control, planning, materials management, engineering or a senior position at an EMS company, or
    • 36 months at an OEM dealing directly with EMS partners
  • Candidates without a 4-yr degree must have the following minimum level of work experience during the last five years:
    • 36 months in program management at an EMS company or 48 months combined in the fields of production control, planning, materials management engineering or a senior position at EMS company, or
    • 48 months at an OEM dealing directly with EMS partners

  • All candidates must submit a resume, including related work experience and references as part of the application process for the program.
  • Your application will be reviewed within 2 business days. Upon acceptance to the program, you will receive an invoice for the program option selected on the application form.

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Course Structure

  • Instructor and participants meet online twice per week from the comfort of their own home or office. 
  • Participants can view recorded online sessions to review course content and class discussions.
  • Teams of participants apply key concepts to resolve a real-world issue each week.
  • Participants complete weekly multiple-choice exams or role-playing modules to master concepts and practice skills in real-world contexts. 
  • All required materials are included in the course.
  • Course materials are accessible 24/7 on the new IPC EDGE 2.0 learning management system.
  • The course can be accessed on virtually any device with an Internet connection and major web browser, including Chrome, Firefox, Safari, Edge, and Internet Explorer.

Course Topics

Week 1 – Introduction to Program Management

  • Overview of the EMS industry
  • Program manager roles and responsibilities
  • Enhancing team effectiveness
  • Building strong customer relationships
  • Key elements in delivering outstanding service
  • Case Study: Dealing with difficult situations

Week 2 - Making the Sale

  • Program the program manager’s role in account acquisition
  • Risk mitigation in program launch
  • Account cultivation and expectation setting
  • Addressing program challenges
  • The manufacturing agreement
  • Creating a plan for business growth
  • Case Study: Assessing Project Viability

Week 3 – The Business of Program Management

  • The program manager’s role in cost control
  • Finance vs accounting
  • Revenue/sales forecasting
  • Cash flow management overview
  • Understanding the impact of excess inventory
  • Cost accounting overview
  • Fixed vs. variable costs
  • Purchase price variance (PPV) and standard/actual cost variance
  • Calculating contribution margin
  • Useful financial ratios
  • The use of MRP/ERP and other material management techniques
  • Supply chain management (SCM) within the EMS industry
  • Inventory management and control systems
  • Case Study: Analyzing Program Potential for Profitability

Week 4 - Contracts

  • Assessing Agreement Types
  • Pricing Validity
  • Contract Termination
  • Changes
  • Warranties
  • Enhanced Liabilities
  • Case Study: Product Defect & Recall

Week 5 - The Electronics Manufacturing Cycle

  • A Manufacturing Technology
  • The Electronics Manufacturing Cycle
  • Lean Manufacturing
  • Operations Management
  • Quality
  • Key Standards
  • Defects and Prevention
  • Inspection and Test
  • Third-party Quality Certification Trends
  • Case Studies: Addressing Demand Viability and Variability

Week 6 - Leadership

  • Leadership
  • Addressing Common Leadership Challenges
  • Ethics
  • Interpersonal Skills
  • Leading Effective Teams
  • Case study review: Motivating the Program Team
  • Ethics
  • Self-improvement Plan
  • Case Study: Motivating the Program Team

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Knowledge

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